Essential information
Where is the event?
Kelvedont Hatch Secret Nuclear Bunker, use CM15 0LA for Sat Navs
What3Words address ///SCARE.WORKS.SLICE bringing you to the middle of our car park.
What happens on the event?
The event is set in the grounds and inside of the bunker itself. You will follow a set route through the grounds and the bunker experiencing different themed scares.
How long does the event last?
The event will last around 1 hour. You may be on site longer if you have to wait for your group to be called
How much are tickets?
Tickets start at £26.50.
Will it be scary? Do people Jump out at me?
We intend the event to be scary, there will be jump scares, loud sounds and effects.
What are the age restrictions of the event?
Attendees aged over 14 but under 16 will need a guardian over 18 to accompany them through the event. Attendees over 16 but under 18 will need a guardian on site but they do not need to accompany them through the event. The event is NOT for children, the recommended minimum age of admission is 14, there are scary scenes and adult content. Anyone accompanying younger participants must be over 18 and have a full-priced ticket.
My child is under 14 / has done lots of horror events before, can they attend?
We can admit younger children at the discretion of the parents but no refunds will be given should they not be able to complete the experience. If choosing to exit the experience they must be accompanied by an adult. If this leaves the group without a guardian the entire group must also exit the experience. The earlier time slots may be less scary as there will still be some daylight for the outside sections.
Is the event indoor?
The event includes both indoor and outdoor sections. The majority of the event is set inside the Secret Nuclear Bunker. The waiting area and social pre-event are completely covered. There is an outside section at the start of the experience through the woods which can have uneven and muddy ground (don’t wear your best shoes!)
Will the actors touch me?
The actors will not touch you. We do not allow you to touch the actors or the set. We have a zero tolerance policy to violence towards scarers and staff.
Will I get blood /dirt on me?
Our location is rural and there is an outside section through some woods so it is likely you may get a little muddy on more rainy nights. Don’t wear your white trainers. Inside the experience it is possible that blood or makeup may transfer to your clothes from the set, so please dress appropriately.
Do I need to run?
You will not need to run, you may move through certain scenes quicker than others but running is not permitted.
What happens if I am too scared?
If you are too scared please alert the scarer or staff who will radio staff to remove you from the area via our staff walkways where you can wait for your group in the safety of the cafe or in a safe space until we are able to remove you without disrupting the event. If you would like to continue you can turn on your phone torch and point it at your face, this will stop any scares for your whole group (not recommended!)
How many people go through per group?
Each group has 6-8 people, this will normally be your own group and people you have arrived with. For groups larger than 6 we can keep you together (up to a maximum of 8) but this may impact your scare experience.
Do you offer group discounts?
This year we are limiting numbers so unfortunately we are not offering any standard multi buy discounts.
Do carers get a discount?
Standard charges apply to visitors with accessible/special needs, carers are eligible for a reduced ticket rate and should use the code “CARER24” for a discount on the carer ticket for the event. Please add the carer ticket in addition to any other tickets. Only 1 carer ticket can be added per booking. Proof of disability will be requested on arrival, which can be a statement of special educational needs from LEA or NHS, a letter from a medical professional on NHS headed paper, a DLA or PIP letter from the Department of Work & Pensions, Attendance Allowance, Incapacity Benefit or National DID Card. We do not accept carer cards. If you arrive without this information payment in full will be requested before you are admitted to the event.
Can I wear fancy dress?
Aren’t you scary enough?! Costumes that are simple, non bulky with no head or face coverings are allowed. We do not allow any accessories, loose trailing costumes or fake weapons. Leave the scaring to us please.
Can I attend with any medical conditions or disabilities?
Please consult your GP if you have any history of medical conditions that could be affected by a scare experience. We unfortunately are unable to cater for wheelchair users this year due to the stairs at the location.
I need to Cancel / Move my ticket?
All tickets sales are final and due to the nature of the event we are unable to move tickets. In extreme circumstances, we may be able to move tickets, but this will be at our discretion and subject to a £10 admin fee for moving and a £10 minimum, 20% admin fee for refunds. If authorised tickets can ONLY be moved / refunded up to the 1st of October. After this date no tickets can be moved or refunded in exceptional circumstance.
I’m going to be late what do I do?!
If you are late due to your friends not being able to manage their time, get new friends. If you have a genuine reason, we will be able to fit you into a later time slot if there is space. If there isn’t space you can wait in our social area until we are able to fit you in.
Can I film inside the experience?
You are welcome to take photos / video inside the social area and take photos / videos during the queue. Once on the experience we do not allow video as it can ruin others experience. The event is not meant to be lit up by camera lights which will ruin the experience for yourself and others around you. If we see anyone filming they will be told to stop, and potentially removed from the event.
For Press / Influencer filming enquiries please email the office at info@thebunkerbelow.com to discuss further.
Can I speak to someone?
Our office enquiry line both phone and email is available through the contact page.